Experience

I find the story in the data, then design the product and solution around it.

3

career paths, one thread= I help others thrive

360+

students taught= I make the complex digestible

25M+

total health care members served= my work scales

100s

features shipped= I ship good design fast

10+

industries, from health care to telecom= I learn any domain fast

Ten years of divergent design training. Another 10 dedicated to design.

  1. '06-08StorytellerNHL sportswriter
  2. '08-13Educator Pt. 1Teacher & sports coach
  3. '13-15Co-ounder & OwnerBootcamp & design studio
  4. '17-19UX designerDeloitte Digital
  5. '20-22Educator Pt. 2Flatiron · ThriveDX
  6. 2022–nowDesign leadTranscarent · Revive

Professional experience

  1. Revive Health Aug 2025 – Nov 2026

    Lead Product Designer

    • Drove adoption of an AI-powered product development lifecycle to increase output, decrease build time and accelerate the mobile and desktop dashboard.
    • Led a two-person team designing the member platform: front-door dashboard, mental and weight health programs, medication management and a built-from-scratch AI assistant.
    • Spearheaded a university student services POC that led to $10M+ in opportunities and new partner integrations.
    $10M RFP 5M members Read the case study →
  2. Transcarent Aug 2022 – Mar 2025

    Lead Product Designer

    • Redesigned the member home page for a $2.2B health tech company, increasing engagement 40%.
    • Eliminated 100% of zero-result searches in the platform’s most-used provider finder.
    • Led design integration of an AI telehealth product after a $100M merger.
    • Designed client configuration, billing and payment flows for internal operations; mentored two junior designers and managed a contractor.
    +40% engagement 0 dead-end searches Read the case study →
  3. ThriveDX Sep 2020 – Aug 2022

    Associate Director, Instructor & Student Experience

    • Promoted twice in two years; managed a roster of 80+ senior designers as adjunct instructors.
    • Shaped program strategy, student experience and curriculum; point of contact for admissions, recruiting and instructor success.
  4. Flatiron School Mar 2020 – Aug 2020

    Lead Design Instructor

    • Led workshops, curriculum and critique for 20 students in a 24-week, full-time design immersive; client liaison and junior designer mentor.
  5. Deloitte Digital Apr 2017 – Nov 2019

    UX / Product Designer

    • UX consulting, research and design for AT&T, Visa, Kroger and the State of Texas: research, wireframes, usability testing and high-fidelity UI.
    • Facilitated client workshops, journey mapping and strategy sessions; primary designer on major pitches for Bose, VF Corp and the State of Texas.
  6. SeedPaths Oct 2013 – Oct 2015

    Co-founder & Director of Professional Development

    • Launched and ran an educational startup: 8 intensive bootcamps trained 85 students into developer jobs, with a 200% average salary increase.
    • Designed a soft-skills program alongside the curriculum and managed daily operations, including over $500,000 in tuition revenue.
    85 grads +200% avg salary
  7. Before tech 2006 – 2013

    Sportswriter · High school educator · Program director

    Covered the NHL’s Colorado Avalanche, taught high school English and coached softball and baseball, and directed a nonprofit program serving youth entrepreneurs.

Education

General Assembly

User Experience Design Immersive · Sep – Nov 2016

GA’s first on-campus UXDI in Denver: 10 weeks and 400+ hours across research, ideation, prototyping and testing, capped with a multi-week client project.

University of New Hampshire

BA, Journalism & Sports Studies · 2002 – 2006

Double major, 3.55 GPA. Editor-in-Chief of The New Hampshire and winner of the Laura Rice Journalism Award. Four-year member and senior captain of the club baseball team.

Skills (mostly for the bots)

Design & AI

UX/UI design Design systems AI assistants LLM & knowledge-base design AI-driven PDLC & prototyping User research Usability testing iOS & Android WCAG accessibility Information architecture Journey mapping

Product

Product design Product management Agile Data analysis A/B testing

Leadership

Team leadership Design process Cross-functional collaboration Stakeholder & client management